Chuck Bartowski (Zachary Levi) is in his late twenties, working at a dead end job as a computer service expert at the Burbank, California Buy More (a large retail consumer-electronics chain comparable to Best Buy) with his best friend, Morgan Grimes (Joshua Gomez). Chuck is intelligent, but lacks ambition. His sister Ellie (Sarah Lancaster) and her boyfriend Devon "Captain Awesome" Woodcomb (Ryan McPartlin) are doctors who are constantly encouraging Chuck to make progress in his professional and romantic life.
Bryce Larkin (Matthew Bomer), Chuck's former Stanford University roommate and now Central Intelligence Agency (CIA) agent, steals the Intersect, the entire merged database of the CIA and National Security Agency (NSA), and destroys the computer storing it. The sole surviving copy becomes subliminally embedded in Chuck's brain via encoded images when he opens an email from Bryce. The NSA's Major John Casey (Adam Baldwin) and CIA Agent Sarah Walker (Yvonne Strahovski) are dispatched to investigate.
Chuck is recruited to use the knowledge he now possesses to help thwart assassins and international terrorists, upending his previously mundane life. The Intersect causes Chuck to receive involuntary "flashes" of information from the database, activated by triggers such as faces, voices, objects, and keywords. In order to protect his family and friends, Chuck must keep his second occupation a secret. Casey and Walker are assigned to watch over Chuck. They are forced to establish an uneasy alliance and cover identities; Walker poses as Chuck's girlfriend and takes a job at a fast food restaurant near the Buy More, while Casey reluctantly becomes part of the Buy More sales team.
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